Privacy Policy

Last Updated: January 7, 2026

ranxt, Inc. ("ranxt," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"), available on the Apple App Store and Google Play Store. Please read this Privacy Policy carefully. By accessing or using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

1. Company Information

ranxt, Inc.
195 Alvarado Ave.
Los Altos, CA 94022
Email: info@ranxt.net
Feedback Form: Submit feedback

2. Information We Collect

2.1 Personal Information You Provide

When you create an account or use the App, we may collect the following personal information directly from you:

• Phone Number: Used for account verification and communication purposes.
• First Name and Last Name: Used to personalize your experience within the App.
• Contacts: With your explicit permission, we may access your device's contact list to help you find and connect with friends who also use ranxt. We do not access your contacts without your prior consent, and you may revoke this permission at any time through your device settings.

2.2 Information Collected Automatically

When you use our App, we automatically collect certain information about your device and your usage of the App, including:

• Usage Data: Information about how you interact with the App, including pages or screens viewed, features used, time spent on the App, and other engagement metrics.
• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Log Data: Error logs, crash reports, and diagnostic data that help us improve App performance and stability.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account.
• To provide, maintain, and improve the App and its features.
• To personalize your experience within the App.
• To facilitate social features, such as connecting with friends (when you grant contacts permission).
• To process transactions and manage in-app purchases.
• To analyze usage patterns and trends to improve our services.
• To communicate with you, including sending service-related notifications.
• To detect, prevent, and address technical issues, fraud, or security concerns.
• To comply with legal obligations and enforce our Terms of Service.

4. Analytics and Third-Party Services

We use the following third-party analytics services to help us understand how users interact with the App:

4.1 Google Analytics

We use Google Analytics to collect and analyze usage data. Google Analytics uses cookies and similar technologies to collect information about App usage. The data collected is generally aggregated and anonymous. For more information about how Google uses data, please visit Google's Privacy Policy.

4.2 Firebase

We use Firebase, a Google platform, for various backend services including authentication, database management, and analytics. Firebase may collect device identifiers, usage data, and crash reports. For more information, please visit Firebase's Privacy and Security documentation.

4.3 Mixpanel

We use Mixpanel to track user interactions and engagement within the App. Mixpanel collects usage data and behavioral analytics to help us understand how users engage with our features. For more information, please visit Mixpanel's Privacy Policy.

5. In-App Purchases and Payments

The App supports in-app purchases through the Apple App Store and Google Play Store. All payment processing is handled directly by Apple or Google, as applicable. We do not collect, store, or have access to your payment card details or billing information. Please refer to Apple's or Google's respective privacy policies and terms of service for information on how they handle your payment data.

6. Sharing of Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as analytics providers (Google Analytics, Firebase, Mixpanel), hosting services, and customer support.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
• Protection of Rights: We may disclose information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a government request.
• Business Transfers: In connection with any merger, acquisition, sale of assets, or transition of service to another provider, your information may be transferred as part of such a transaction.
• With Your Consent: We may share your information for other purposes with your explicit consent.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Data Security

We implement commercially reasonable technical, administrative, and organizational security measures designed to protect the personal information we collect and store. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at info@ranxt.net.

9. Your Rights and Choices

9.1 Account Information

You may update, correct, or delete your account information at any time by accessing your account settings within the App. If you wish to delete your account entirely, please contact us at info@ranxt.net or visit our feedback form.

9.2 Contacts Permission

You may revoke the App's access to your contacts at any time through your device's settings. Revoking this permission will not delete contacts data already collected, but we will no longer access your contacts going forward. To request deletion of previously collected contacts data, please contact us.

9.3 Push Notifications

You may opt out of receiving push notifications by adjusting the notification settings on your device.

9.4 Analytics Opt-Out

You may opt out of analytics tracking by adjusting your device settings or by using the opt-out mechanisms provided by our analytics partners.

10. GDPR Rights (European Economic Area Users)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and applicable data protection laws. These include:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request that we delete your personal data, subject to certain exceptions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on our legitimate interests.
• Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe our processing of your personal data violates applicable law.

10.1 Legal Bases for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given us explicit consent to process your personal data for specific purposes (e.g., accessing your contacts).
• Contract Performance: Where processing is necessary for the performance of a contract with you (e.g., providing the App and its features).
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving the App, conducting analytics, and ensuring security, provided these interests are not overridden by your rights.
• Legal Obligation: Where processing is necessary to comply with applicable laws and regulations.

10.2 International Data Transfers

Your information may be transferred to and processed in the United States or other countries outside the EEA where data protection laws may differ. When we transfer your data outside the EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data.

10.3 Exercising Your GDPR Rights

To exercise any of the rights described above, please contact us at info@ranxt.net or visit our feedback form. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

11. CCPA/CPRA Rights (California Residents)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). This section describes those rights and explains how to exercise them.

11.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

• Identifiers: Phone number, first name, last name.
• Internet or other electronic network activity information: Usage data, device information, log data, and information about your interactions with the App.
• Contact lists: Names and phone numbers from your device contacts (with your permission).

11.2 Your Rights Under CCPA/CPRA

As a California resident, you have the following rights:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collect personal information, our business or commercial purpose for collecting personal information, and the categories of third parties with whom we share personal information.
• Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt Out of Sale or Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information to purposes that are necessary to provide the services you request.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, provide a different level or quality of service, or suggest that you will receive a different price or level of service for exercising your rights.

11.3 How to Exercise Your CCPA/CPRA Rights

To exercise your rights, you may submit a verifiable consumer request by contacting us at info@ranxt.net or visiting our feedback form. You may also designate an authorized agent to submit a request on your behalf. We will verify your identity before processing your request. We will respond to verifiable consumer requests within 45 days of receipt. If we need additional time, we will inform you of the reason and the extension period (up to an additional 45 days).

11.4 Financial Incentives

We do not offer financial incentives or price or service differences in exchange for the retention or sale of personal information.

12. California Shine the Light

Under California Civil Code Section 1798.83, California residents who have an established business relationship with us may request information about whether we have disclosed personal information to any third parties for the third parties' direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes. If you are a California resident and have questions about this practice, please contact us at info@ranxt.net.

13. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no uniform standard for how DNT signals should be interpreted, the App does not currently respond to DNT signals. We will continue to monitor developments in DNT technology and update this policy if our practices change. For more information about Do Not Track, visit allaboutdnt.com.

14. Children's Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at info@ranxt.net.

For users between the ages of 13 and 16 who reside in the European Economic Area, we require parental or guardian consent before processing personal data in accordance with GDPR requirements. For California residents under the age of 16, we will not sell their personal information without affirmative authorization as required by the CCPA/CPRA.

15. Third-Party Links

The App may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page and notify you through the App or by other means as required by applicable law. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of those changes.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ranxt, Inc.
195 Alvarado Ave.
Los Altos, CA 94022
Email: info@ranxt.net
Feedback Form: Submit feedback